Home - FAQ

Q:Is the solar charger bag ,Solar Panel waterproof?

A: It is very weather-resistant and will not be harmed if exposed to rain or snow.

Q: What can I charge directly from the 20w Solar Panel?

A: USB and 12V devices like cellphones, GPS and iPads as well EYONGPV solar Power Packs and Solar Generators. You can plug in a 12V device and USB device at the same time, however, you will slow down the charge time for both devices.

Q: Why am I having trouble charging by cellphone from the Solar Panel?

A: Some phones require very specific and constant power. Try changing the angle of your panel and re-plugging in your phone. Most charging issues are overcome by incorporating a EYONGPV portable power pack.

Q: Can I chain multiple solar panels together?

A: Yes. Chaining additional solar panels is a great way to charge your device from the sun in less time. You can chain up to four solar panels at once.

Q: Does the  Solar Panel hold a charge?

A: No, the panel produces power only when exposed to sunlight. To generate the most power, angle the panel toward the sun. This improves your ability to collect power from the sun. Clouds and windows affect collection efficiency. If you would like to store power, combine the  20w with a EYONGPV power pack.